Returns can be made within 14 days after items are purchased. After that return is no longer accepted on the FastParts platform.

Return process

  • In order to get a refund, Buyer must create a return claim using their FastParts account.
  • Buyer must indicate a suitable reason for return and add extra comments (if relevant). 
  • Available reasons for item return are: Item did not fit, Item is damaged, Wrong item, Item is not needed. 

Fastaparts liability of accepting returns:

  • After receiving items, Fastaparts and its affiliates must inspect them and respond to the refund request.
  • Fastaparts and its affiliates may reserve the right to not accept electrical goods without prior explanation.
  • Electrical items that may be unqualified for return are marked with "Non-refundable" in the item description.

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